Our pricing plans

Easy pricing with our pre-built limits. Take control of your spending and upgrade your plan fast from the admin dashboard.

Sandbox

Free

Messages per day

200k

Concurrent connectionstooltip

100

Level of support

Standard

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Monitoring integrationstooltip

No

Annual price discount

No

Functions availabletooltip

Yes

Startup

$49/month

Messages per day

1 million

Concurrent connectionstooltip

500

Level of support

Standard

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Monitoring integrationstooltip

No

Annual price discount

No

Functions availabletooltip

Yes

Pro

$99/month

Messages per day

4 million

Concurrent connectionstooltip

2,000

Level of support

Standard

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Monitoring integrationstooltip

Yes

Annual price discount

No

Functions availabletooltip

Yes

Business

$299/month

Messages per day

10 million

Concurrent connectionstooltip

5,000

Level of support

Premium

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Monitoring integrationstooltip

Yes

Annual price discount

No

Functions availabletooltip

Yes

Premium

$499/month

Messages per day

20 million

Concurrent connectionstooltip

10,000

Level of support

Premium

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Monitoring integrationstooltip

Yes

Annual price discount

No

Functions availabletooltip

Yes

Growth

$699/month

Messages per day

40 million

Concurrent connectionstooltip

15,000

Level of support

Premium

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Monitoring integrationstooltip

Yes

Annual price discount

Functions availabletooltip

Yes

Plus

$899/month

Messages per day

60 million

Concurrent connectionstooltip

20,000

Level of support

Premium

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Monitoring integrationstooltip

Yes

Annual price discount

Functions availabletooltip

Yes

Growth Plus

$1,199/month

Messages per day

90 million

Concurrent connectionstooltip

30,000

Level of support

Premium

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Monitoring integrationstooltip

Yes

Annual price discount

Functions availabletooltip

Yes

Messages per day

Concurrent connectionstooltip

Level of support

Monitoring integrationstooltip

Annual price discount

Functions availabletooltip

Sandbox

Free

200k

100

Standard

tooltip

No

No

Yes

Startup

$49/month

1 million

500

Standard

tooltip

No

No

Yes

Pro

$99/month

4 million

2,000

Standard

tooltip

Yes

No

Yes

Business

$299/month

10 million

5,000

Premium

tooltip

Yes

No

Yes

Premium

$499/month

20 million

10,000

Premium

tooltip

Yes

No

Yes

Growth

$699/month

40 million

15,000

Premium

tooltip

Yes

Yes

Plus

$899/month

60 million

20,000

Premium

tooltip

Yes

Yes

Growth Plus

$1,199/month

90 million

30,000

Premium

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Yes

Yes

Enterprise

10 million connections? 100 billion messages? The sky is the limit with our enterprise plan.

If you need more, we'll work with you to create a custom plan. Scale to millions of connections and messages with outstanding uptime

Support packages

Designed to give you the best level of support at every stage of growth. Take advantage of extensive professional documentation, reliable monitoring and transparent response times for all customers, or upgrade your custom plan for additional enterprise support benefits.

Standard

Premium

Priority

From $3,000/month

Standard

Premium

Priority

Price

From $3,000/month

Extensive Product Documentation

Yes

Yes

Yes

Product Tutorials

Yes

Yes

Yes

24/7 Platform Monitoring

Yes

Yes

Yes

Response Times

Best Effort

Target 24 Hours

Target 1 Hours

Email Support

Yes

Yes

Yes

Support Hours

No

No

Yes

Trusted by Giants. Loved by developers.

FAQ’s

How do you define connections?

A connection is a live connected user. Concurrent connections are the number of simultaneous connections you have open across your Channels application. The number of channels subscriptions that each connection holds does not impact your concurrent connection count.

What counts as a message?

A message refers to messages we receive through our API and those we deliver to your connected users. For example, if you publish one message to 50 subscribers, that’s 51 messages.

What happens if I upgrade mid-month?

Our pricing is prorated, which means you’ll pay for the number of days in each plan—nothing more, nothing less.

Can I upgrade, downgrade, and cancel at any time?

Yes. Just log in and adjust your plan right from the dashboard.

What happens if I exceed the limits of my plan?

We’ll shoot you an email when you’re close to your plan’s limits. We know that unexpected spikes happen, so there's plenty of headroom in our plans to keep your apps protected.

Do you have SLAs?

SLAs are available to a select group of enterprise customers. Contact us for more information.

How do you define connections?

A connection is a live connected user. Concurrent connections are the number of simultaneous connections you have open across your Channels application. The number of channels subscriptions that each connection holds does not impact your concurrent connection count.

What happens if I upgrade mid-month?

Our pricing is prorated, which means you’ll pay for the number of days in each plan—nothing more, nothing less.

What happens if I exceed the limits of my plan?

We’ll shoot you an email when you’re close to your plan’s limits. We know that unexpected spikes happen, so there's plenty of headroom in our plans to keep your apps protected.

What counts as a message?

A message refers to messages we receive through our API and those we deliver to your connected users. For example, if you publish one message to 50 subscribers, that’s 51 messages.

Can I upgrade, downgrade, and cancel at any time?

Yes. Just log in and adjust your plan right from the dashboard.

Do you have SLAs?

SLAs are available to a select group of enterprise customers. Contact us for more information.

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