Easy pricing with our pre-built limits. Take control of your spending and upgrade your plan fast from the admin dashboard.
Messages per day
40 million
Concurrent connections
15,000
Level of support
Premium
Monitoring integrations
Annual price discount
Messages per day
60 million
Concurrent connections
20,000
Level of support
Premium
Monitoring integrations
Annual price discount
Messages per day
90 million
Concurrent connections
30,000
Level of support
Premium
Monitoring integrations
Annual price discount
Messages per day
Concurrent connections
Level of support
Monitoring integrations
Annual price discount
Designed to give you the best level of support at every stage of growth. Take advantage of extensive professional documentation, reliable monitoring and transparent response times for all customers, or upgrade your custom plan for additional enterprise support benefits.
Standard
Premium
Enterprise
From $500/month
Priority
From $3,000/month
Standard
Premium
Enterprise
Priority
Price
From $500/month
From $3,000/month
Extensive Product Documentation
Product Tutorials
24/7 Platform Monitoring
Response Times
Best Effort / Target 48 hours
Target 24 Hours
Target 1 Hours
Target 1 Hours
Email Support
Slack Support
Customer Success Assistance
Get one-to-one access to our expert support team for troubleshooting assistance and implementation reviews. Dedicated advisers will undertake checks to ensure your Pusher plan is being used at full value.
Phone Support
Solution Reviews
Scheduled support from Pusher’s experienced solutions engineers to assist with your realtime architectural and feature decisions.
Support Hours
UK + US Business Hours
UK + US Business Hours
UK + US Business Hours
24/7 Support *
or Major Event Support at a reduced cost
Priority customers can purchase pre-defined periods of further cover for enhanced levels of support during key high-traffic events.
How do you define connections?
A connection is a live connected user. Concurrent connections are the number of simultaneous connections you have open across your Channels application. The number of channels subscriptions that each connection holds does not impact your concurrent connection count.
What counts as a message?
A message refers to messages we receive through our API and those we deliver to your connected users. For example, if you publish one message to 50 subscribers, that’s 51 messages.
What happens if I upgrade mid-month?
Our pricing is prorated, which means you’ll pay for the number of days in each plan—nothing more, nothing less.
Can I upgrade, downgrade, and cancel at any time?
Yes. Just log in and adjust your plan right from the dashboard.
What happens if I exceed the limits of my plan?
We’ll shoot you an email when you’re close to your plan’s limits. We know that unexpected spikes happen, so there's plenty of headroom in our plans to keep your apps protected.
Do you have SLAs?
SLAs are available to our enterprise customers. Contact us for more information.
How do you define connections?
A connection is a live connected user. Concurrent connections are the number of simultaneous connections you have open across your Channels application. The number of channels subscriptions that each connection holds does not impact your concurrent connection count.
What happens if I upgrade mid-month?
Our pricing is prorated, which means you’ll pay for the number of days in each plan—nothing more, nothing less.
What happens if I exceed the limits of my plan?
We’ll shoot you an email when you’re close to your plan’s limits. We know that unexpected spikes happen, so there's plenty of headroom in our plans to keep your apps protected.
What counts as a message?
A message refers to messages we receive through our API and those we deliver to your connected users. For example, if you publish one message to 50 subscribers, that’s 51 messages.
Can I upgrade, downgrade, and cancel at any time?
Yes. Just log in and adjust your plan right from the dashboard.
Do you have SLAs?
SLAs are available to our enterprise customers. Contact us for more information.